FAQs

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Maximum sheet sizes and material thicknesses vary depending on the specific product type and configuration. For more details please review the product data sheet or inquire with the factory.

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Absolutely. We are proud to manufacture our ENVELEX products out of California and are very experienced with shipping materials nationwide and internationally.

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Yes. However, depending on the quantity and the complexity of the cuts a nominal fee may apply.

Oftentimes cutting material here at the factory makes economic sense because it allows for a high level of accuracy and can enable a smaller and less expensive crate for shipping.

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Yes. Please note - cutting parts to a radius will incur a fee.

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Yes. ENVEL DESIGN can thermoform and bend our sheets to specialty shapes. Please contact the factory with your design concept prior to ordering as there are limits to how tightly parts certain finishes can be bent and formed.

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For acrylic, a safe allowance is an 1/8 of an inch for every 8 feet, or equivalent arithmetic for smaller sizes in length of ENVELEX panel as temperature and humidity will affect panel dimensions.

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Certain custom fabrications and projects will come with a complete set of shop-drawings and or details. If you require specific architectural details please let your salesperson know prior to placing your order. Cut-lists for optimized straight-cuts can generally be provided on request.

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We are happy to provide names of firms with whom we have successfully worked in the past. Please inquire as the applicable list of installers will vary depending upon your location.

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No.

ENVEL DESIGN is solely a manufacturer, however we can provide turnkey fabrications as well as kits complete with all parts, instructions, and necessary hardware.

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Yes. Please note most framework is custom engineered on a project to project basis.

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Yes.

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Yes.

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Seamed joints will always have some degree of visibility; depending on material selection, lighting, and thickness of product, there are different options to address these conditions.

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Selected ENVEL products are suitable for this application. Please send complete information regarding your intended installation. ENVELEX is NOT suitable for high-heat locations such as fireplace surrounds, stovetop backsplashes, or exhaust hoods.

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Yes, contact factory for applicable ASTM data. Fire test information is available on the product data sheets and varies depending on material type.

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Yes, with proper cutting equipment (router, panel saw, or table saw). However, DO NOT attempt to cut with hand, circular/skilsaw or equal. CONTACT FACTORY BEFORE attempting ANY cutting or drilling procedures on your delivered product. ENVEL shall not be responsible for modifications made to materials after they have left our facility.

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Usually a nominal fee will apply unless factory remnants are on-hand which may satisfy immediate submittal requirements. Sample costs vary based on size, thickness, quantity and complexity - please contact us with your sampling request so we can answer any questions.

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Not typically. Responsibility for determining Bill of Material requirements rests with the ordering party. However, supporting architectural documents and details are welcomed by our estimating staff to enhance our understanding of scope of work, field conditions, and your design intentions on any individual projects.

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Yes. There are several ways for ENVEL to achieve your desired light transmission value, we can make adjustments to the resin formulation, or move to a more diffused casting substrate.

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With our custom products, ENVEL can offer adjustments in transparency to materials ordered. In addition, ENVEL offers a variety of supplemental diffuser products which can be used in conjunction with our decorative materials. If you have a specific diffusion goal please let us know and tell us as much about your light source as possible.

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Organic–based colorants currently utilized in ENVELEX formulations are not suitable for long-term exterior applications.

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ENVEL DESIGN offers factory pricing directly to our clients whether that is the designer, purchasing agent, or end-property itself. Pricing discounts are based on order volume, not client or industry type.

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Yes, however, ENVEL DESIGN always recommends a mechanical fastener (hardware, framing, standoffs etc.) versus an adhesive alone (glue, silicone, epoxy). High-tack transparent silicone adhesives have successfully been utilized in the past. The client is responsible for any and all testing to ensure there is no “bleed-through” and that no objectionable shadows are made when using an adhesive to bond the luminous ENVELEX surfaces.

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No. The Waffles pattern is cast onto both sides of the sheet to create the effect.

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No. The Criss Cross pattern is cast onto both sides of the sheet to create the effect.

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Please contact our main office and we’ll put you in touch with your local ENVEL representative or promptly take care of you directly.

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Great! Please contact a member of our Sales Team to discuss your experience, your active geography, any other lines you represent, and professional references so we can determine if we’d be a good match for each other.